Last updated May 8, 2026
These terms govern your use of Alwaysloved—our service that helps you schedule and send personal messages (including optional media) to someone you choose, typically over a one-year period. By creating an account or using the service, you agree to these terms. If you do not agree, do not use Alwaysloved.
Alwaysloved provides tools to compose, schedule, and deliver messages by SMS and/or email, subject to our technical capabilities and integration with third-party providers (such as carriers and email systems). We may offer a limited free trial with a small number of scheduled deliveries, and a paid full-year path that unlocks the remaining schedule. Features, limits, and pricing are described on our website and at checkout.
You must be at least 18 and able to form a binding contract. You are responsible for your account credentials and for all activity under your account. Keep recipient contact information accurate; misdirected messages due to incorrect information you provide are your responsibility.
You are solely responsible for ensuring you have any permissions or consents required to message your recipient—especially for SMS, where carriers and laws (including rules around telemarketing and automated messages) may apply. Do not use Alwaysloved to harass, threaten, spam, or send unlawful, harmful, or misleading content. We may suspend or terminate access for violations or to protect the service or others.
Where we offer a paid product, fees are charged as shown at checkout (for example, a one-time payment for the full year). Payments are processed by our payment partner; we do not store full payment card numbers on our servers. Trial offerings, if available, are described on the site. Taxes may apply based on your location.
Because fulfillment is tied to scheduling and carrier delivery, paid purchases are generally final once substantive delivery or setup has begun, except where applicable law requires otherwise or we agree otherwise in writing. If you believe a charge is mistaken, contact us—we will review good-faith disputes. We may change features or pricing prospectively with reasonable notice where required.
You retain rights to messages and media you provide. You grant us a limited license to host, transmit, process, and display your content only as needed to operate the service—including via our vendors (e.g. hosting, messaging, analytics). Do not submit content you do not have rights to use.
The service is provided “as is” and “as available.” We do not guarantee uninterrupted delivery, carrier deliverability, or that messages will arrive at a precise second. Factors outside our control (carrier filtering, device settings, outages) can affect SMS and email. To the fullest extent permitted by law, we disclaim implied warranties including merchantability and fitness for a particular purpose.
To the fullest extent permitted by law, Alwaysloved and its suppliers will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill. Our aggregate liability arising out of these terms will not exceed the greater of (a) what you paid us for the service in the twelve months before the claim, or (b) fifty U.S. dollars, if you have not paid us. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum permitted by law.
You will defend and indemnify us against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the service, your content, or your breach of these terms—including claims related to messaging without proper consent.
You may stop using the service at any time. We may suspend or close your account where we reasonably believe there is misuse, risk, or a legal obligation. Provisions that by their nature should survive (e.g. liability limits, indemnity, governing law) survive termination.
These terms are governed by applicable law without regard to conflict-of-law rules. Disputes will be resolved in courts with jurisdiction as determined by statute and choice-of-law rules governing consumer contracts—subject to mandatory rights you may have in your jurisdiction.
We may update these terms. We will post the new version with an updated date. Continuing to use Alwaysloved after changes become effective constitutes acceptance unless applicable law requires additional consent.
Questions about these terms: see our contact page or privacy policy for how we handle personal information.